Technical Operations Specialist


Duties & Responsibilities:

  • Take ownership and responsibility for the design, deployment, maintenance and monitoring of production  systems  and networks associated with customers and partners trading systems. 

  • Automated deployment and maintenance of applications and services 

  • Contribute to the implementation of software monitoring solutions for all aspects of OANDA’s customers' and partners' production systems deployment, including hardware, networks, first- and third-party software

  • Understand and facilitate capacity planning for OANDA’s customers and partners 

  • Manage change and release new OANDA software onto customer and partner facing systems with controlled or zero customer impact

  • Identify areas of system improvement from an operations perspective

  • Learn new technologies and act as backup to other team members for these technologies as needed

  • Provide support to customers and partners' operations staff – investigate and troubleshoot system operations and performance issues

  • Respond to emergency issues, organize expert response, and coordinate final resolution



  • A degree in Computer Science, Engineering, or equivalent work experience

  • Fluency with at least one of Bash, Perl or Python scripting

  • Network design and UNIX system administration

  • 3-5 years UNIX (Solaris 10, Linux) system administration experience

  • Deep understanding of IP networking and protocols, TCP and UDP debugging

  • Tuning for high-performance, secure and highly-available networks

  • Native and web application debugging

  • Deep understanding of client-server architecture and distributed system debugging techniques

  • Excellent written and oral communication

  • Quick thinking and problem solving under pressure

  • Proven ability to communicate with customers. 

Desirable Qualifications:

  • Experience with large scale deployment automation is a plus

  • Database experience:  DB2, MySQL an asset

  • Knowledge of Windows system administration

  • Strong background in programming is a plus